Privacy Policy
Last updated: October 8, 2024

DYAD Marketing ("we," "our," or "us") is committed to protecting the privacy of visitors to our website and users of our services. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website and services.

1. Information We Collect

We collect the following types of information:

• Personal Information: Includes your name, email address, phone number, and any other information you provide when filling out forms or contacting us.
• Usage Data: Information automatically collected through the use of our website, such as IP address, browser type, device information, and browsing actions.

2. How We Use Your Information

We use your information for the following purposes:

• To provide and maintain our services.
• To communicate with you regarding inquiries, offers, or updates.
• To analyze and improve our website and services.
• To comply with legal obligations or protect our rights.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your information:

• With trusted third-party service providers who assist in our operations, subject to confidentiality agreements.
• When required by law or to protect the rights, property, or safety of DYAD Marketing or others.

4. Data Security

We use reasonable security measures to protect your information from unauthorized access, alteration, or disclosure. However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.

5. Cookies

Our website uses cookies to enhance your experience. Cookies are small text files stored on your device to collect information about your browsing activities. You can control cookie preferences in your browser settings.

6. Your Rights

You have the right to:

• Access and receive a copy of the personal information we hold about you.
• Request the correction or deletion of your personal information.
• Withdraw consent for certain uses of your information, where applicable.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external sites.

8. Fulfillment Policies

At DYAD, we strive to provide exceptional digital marketing services tailored to your business needs. Since all our services are digital, fulfillment is completed upon project milestones, campaign delivery, or as outlined in your service agreement. Refunds are offered on a case-by-case basis, contingent upon project status and adherence to the terms of our agreement, as discussed during onboarding. As we do not ship any physical products, there is no return or shipping policy. Cancellations of services or campaigns can be initiated at any point, but please note that certain charges may apply based on work completed up to the date of cancellation. We are committed to ensuring transparency and providing excellent service, and we encourage clients to reach out with any questions regarding their service agreement or fulfillment terms.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated date will be reflected at the top.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at:

DYAD Marketing
Email: info@dyadmarketing.com