Here’s the step-by-step process to create a Google My Business (GMB) profile without a physical address:
If you do not already have one, create a Google Account using an email address associated with your business.
Go to the Google Business Profile website and select “Start now.”
Use your official business name. For service-based businesses, make sure the name clearly represents what you do.
Select the category that best matches your services. This helps Google connect your business with relevant searches.
If you are doing local SEO for a managed service provider (MSP) then select: Computer support and services
When asked if you want to add a location customers can visit, select No.
This tells Google you are a service area business.
Add the primary city where you serve customers. You can expand service areas later if needed.
Choose which contact details to show customers:
You will need to provide an address for verification purposes. This address does not have to be publicly visible. You can hide it later. If you prefer not to use a home address, you may use a PO box or mailing address.
Choose one of the available verification methods:
Select all the of the services you offer from Google's dropdown menu
Select all the of the services you offer from Google's dropdown menu
Select all the of the services you offer from Google's dropdown menu
Select all the of the services you offer from Google's dropdown menu
For a full list of optimization suggestions checkout our Google Business Profile Optimization Checklist for 2026.
Once you have successfully created your Google My Business profile, the next step is hiding your address from the public.
Here are the steps to hide your address on your GMB profile:
Creating a Google Business Profile without a physical address lets service-based businesses build local visibility without the overhead or limitations of a physical office. In addition, this new feature provides additional flexibility for the specific service your business wants to target.
Many service-based businesses operate at customer locations or remotely and do not require a storefront. Examples include:
These businesses can use a service area setup in Google Business Profile instead of displaying a public address.
No. You do not need a publicly visible physical address to rank for local search queries.
Adding or hiding a physical location in your Google Business Profile does not directly impact your local rankings. What matters far more is how complete, accurate, and relevant your profile is to searchers.
Your Google Business Profile should clearly communicate:
When optimized correctly, service-based businesses can rank well without customers ever visiting a physical location.